In your corporate life, a larger part is spent on communication, isn’t it? Like emails, presentations, conferences, meetings, networking etc… and the list is endless. A recent study from McKinsey Global Institute and Data Corporation states that 30% of an employee’s time is spent on typing emails!
Effective communication forms an integral part of a successful career in the current job world and is important for career acceleration. There are numerous takers for online certification courses in communication skills. And that’s why this blog is an important read for you regarding 7 Cs of Communication.
7 C’s of Communication
Here we discuss the 7 C’s of effective communication.
C for Completeness
Your communication should be complete. Simple! Never leave your sentences incomplete. The audience should be able to receive the complete message so that they will be able to take the appropriate action.
On the other side, incomplete messages require more clarification. It takes time and effort.
C for Clarity
Put your message clearly in your communication. So that the recipient or listener won’t get confused. Let them be clear about what you want to convey.
Adding to it, emphasize on one message at a time. When you try to put multiple ideas at once, it may get confusing.
C for Conciseness
Yes, it means wordiness. The choice of words should be chosen as per the relevance of the content. You need to communicate your message in the least possible words so that you can save time. Avoid repetition and make it shorter.
Using excessive words do not make much sense, as the reader may get carried away.
C for Concreteness
Concreteness means putting facts and figures. Majorly, concreteness helps in avoiding misinterpretations. Especially, when you’re working on a marketing or a related presentation, being concrete in your thoughts and language holds great importance.
C for Correction
Correctness refers to grammatical or structural errors. When communication is correct and precise, it improves your confidence level. It helps to enhance the impact you wanted to create through the communication.
C for Courtesy
Obviously, the receiver needs to be respected. So make sure your communication is polite, positive and focused on the audience. Avoid biased opinions or impolite conversations.
C for Consideration
Consider your audience while you communicate. Consider their educational background, mindset, etc. so that you can become an effective communicator.
It’s not acceptable to hurt someone’s emotions. So empathise with the receiver of the message. And try to use more positive words.
Effective communication is an innate quality that needs to be developed for a bright career, especially these 7 Cs of effective communication. Start improving your communication skills right away through reputed certification programs!
Frequently Asked Questions (FAQs):
Q: What is effective communication?
Ans: Effective communication is the ability to convey information in a clear, concise, and understandable manner to achieve a specific goal.
Q: What are the seven Cs of effective communication?
Ans: The seven Cs of effective communication are completeness, conciseness, clarity, concreteness, courtesy, correctness, and consideration.
Q: What is completeness in communication?
Ans: Completeness in communication refers to the inclusion of all necessary information to convey a complete message.
Q: What is conciseness in communication?
Ans: Conciseness in communication refers to the use of clear and concise language to convey a message with minimal words.
Q: What is clarity in communication?
Ans: Clarity in communication refers to the use of clear and unambiguous language to convey a message that is easy to understand.
Q: What is concreteness in communication?
Ans: Concreteness in communication refers to the use of specific and tangible language to convey a message that can be easily visualized and understood.
Q: What is courtesy in communication?
Ans: Courtesy in communication refers to the use of polite and respectful language to convey a message in a way that is considerate of the recipient.
Q: What is correctness in communication?
Ans: Correctness in communication refers to the use of accurate language and proper grammar to convey a message that is free from errors and mistakes.
Q: What is consideration in communication?
Ans: Consideration in communication refers to the use of language and tone that take into account the needs and perspectives of the recipient.
Q: Why is effective communication important?
Ans: Effective communication is important because it enables individuals to convey ideas and information clearly and effectively, build relationships, and achieve their goals.
Q: What are some common barriers to effective communication?
Ans: Some common barriers to effective communication include language barriers, cultural differences, noise and distractions, and personal biases and assumptions.
Q: How can one improve their communication skills?
Ans: One can improve their communication skills by practicing active listening, using appropriate nonverbal cues, being open-minded and receptive, and seeking feedback from others.
Q: What is the role of technology in effective communication?
Ans: Technology has played a significant role in enabling effective communication, providing tools and platforms for remote collaboration, video conferencing, and instant messaging. However, it is important to use technology appropriately and to be aware of its potential limitations and drawbacks.
An effective communication is an essential skill for success in personal and professional life. The seven Cs of effective communication – completeness, conciseness, clarity, concreteness, courtesy, correctness, and consideration – provide a useful framework for conveying information in a clear, concise, and understandable manner. Overcoming common communication barriers and utilizing technology appropriately can help individuals improve their communication skills and build stronger relationships. By practicing effective communication, individuals can achieve their goals, build trust and respect, and contribute to a more harmonious and productive society.
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