We’ve seen, read, heard, mocked, prepared and attended multiple Human Resource Management interviews in our career, didn’t we? Remember the tough interviews you had to face? And tricky questions that made you mumble?
Let’s turn the tables now. How would be the interviews for the HR crew? They would certainly go through a severe selection process to reach the position. Also, HR management as a whole should be equipped with certain skills to shine in the role.
Are you someone who is planning ahead to join the human resource management crew? It’s high time you need to introspect your skills! In this quick read, we list out the nine must-have skills that will make the HR management the efficient workforce.
Experts in multi-tasking
Consider a typical workday of the people in HRM. They are expected to switch their attention from the personal issue of an employee to the recruiting process to a critical job role.
Every job they do is very important to someone or the other. Hence, there is no way they can be sluggish in any of the job responsibilities.
Obviously, multitasking should be one of the must-have skills for HR management in any organisation.
The Skill of Organising
HR management is a process to manage people together in the organisation. Apparently, HR management is destined to deal with the careers and lives of the workforce. Hence, it’s very important for you to exhibit high organizational skills.
You should be able to understand team dynamics and work accordingly. Also, HR management as a whole calls for an orderly approach.
The Art of Negotiation
At the end of the day, HR managers are people who deal with different types of negotiation in the workplace. From dealing with a grumpy employee to solving the conflict between two others, negotiation skills are a must for an HR manager.
Mostly, the HR manager is expected to find a solution that makes both the involved parties happy. Not an easy task many times! So start developing your negotiation skills right away!
Able to Communicate
Communication forms the core of successful human resource management. Period! Not only oratory skills, but they also should be able to put down words properly and effectively for memos and handbooks.
As an HRM employee, you should be an expert in one-to-one communication as well as talking to a group. The communication tone should be compassionate with employees while convincing with executive management.
A Motivational Push
Sometimes, the journey gets tough for the employees, and the HR managers should be skilled enough to motivate them to get back to the track. They should be recognised and appreciated to perform better. A Hubspot survey points out that 78% of employees said being recognized motivates them in their job.
Also, they should be able to carry out employee engagement programs. As per a survey, companies who have formalized employee engagement programs have 26% higher annual revenue growth than those who don’t have formalized engagement programs. And employee disengagement costs more than $500 billion per year to the U.S. economy.
Ethical and Discrete
It might seem a tough task. But HR managers have no escape from it. You need to be compassionate with the employees while carrying out management policies and regulations.
And you will be the store-keepers of certain confidential information related to the organization. So, you are expected to show more dedication and ethics towards the work actually.
Ability to Deal with Tough Times
One fine morning you may get confused after a surprise mail from an employee on sexual harassment she faced from a senior executive in the office. It can be discrimination sometimes or dealing with an employee who skips work often.
No way you can avoid such difficult mails. All you can do is be prepared to face such situations and get expert support at the right time.
Executing Change Management
We live in times of fast-paced changes in every domain. And organisations are forced to carry out change management in their structure and functioning to ensure better efficiency as per the changing requirements.
The people in the HR crew take up the crucial task of ensuring a smooth change management process in the organisation. That itself is a skill you need to develop.
Problem Solving Skills
Finally, last one, but not the least important, is problem-solving skills. You need to deal with people from different backgrounds. And everyone won’t get along with others very well in the office. Hence, the HR manager has to often put in work their problem-solving skills.
That being pointed out, HR management skills are not final here. They’re more on the way and you can enrol into an hr course online to get the basics right of HR management.