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    Categories: Human Resource Management

The 9 Essential Skills of Human Resource Management

We’ve seen, read, heard, mocked, prepared and attended multiple Human Resource  Management interviews in our career, didn’t we? Remember the tough interviews you had to face? And tricky questions that made you mumble?

Let’s turn the tables now. How would the interviews be for the HR crew? They would certainly go through a severe selection process to reach the position. Also, HR management as a whole should be equipped with certain skills to shine in the role.

Are you someone who is planning ahead to join the human resource management crew? It’s high time you need to introspect your skills! In this quick read, we list out the nine must-have skills that will make the HR management the efficient workforce.

HR Key Skills below:

Experts in multi-tasking

Consider a typical workday of the people in HRM. They are expected to switch their attention from the personal issue of an employee to the recruiting process to a critical job role.

Every job they do is very important to someone or the other. Hence, there is no way they can be sluggish in any of the job responsibilities.

Obviously, multitasking should be one of the must-have skills for HR management in any organisation.

The Skill of Organising

HR management is a process to manage people together in the organisation. Apparently, HR management is destined to deal with the careers and lives of the workforce. Hence, it’s very important for you to exhibit high organizational skills.

You should be able to understand team dynamics and work accordingly. Also, HR management as a whole calls for an orderly approach.

The Art of Negotiation

At the end of the day, HR managers are people who deal with different types of negotiation in the workplace. From dealing with a grumpy employee to solving the conflict between two others, negotiation skills are a must for an HR manager.

Mostly, the HR manager is expected to find a solution that makes both the involved parties happy. Not an easy task many times! So start developing your negotiation skills right away!

Also Read: Guidelines For Formulating A Career In HR

Able to Communicate

Communication forms the core of successful human resource management. Period! Not only oratory skills, but they also should be able to put down words properly and effectively for memos and handbooks.

As an HRM employee, you should be an expert in one-to-one communication as well as talking to a group. The communication tone should be compassionate with employees while convincing with executive management.

A Motivational Push

Sometimes, the journey gets tough for the employees, and the HR managers should be skilled enough to motivate them to get back to the track. They should be recognised and appreciated to perform better.  A Hubspot survey points out that 78% of employees said being recognized motivates them in their job.

Also, they should be able to carry out employee engagement programs. As per a survey, companies who have formalized employee engagement programs have 26% higher annual revenue growth than those who don’t have formalized engagement programs. And employee disengagement costs more than $500 billion per year to the U.S. economy.

Ethical and Discrete

It might seem a tough task. But HR managers have no escape from it. You need to be compassionate with the employees while carrying out management policies and regulations.

And you will be the store-keepers of certain confidential information related to the organization. So, you are expected to show more dedication and ethics towards the work actually.

Also Read: How to Find Human Resources Job Opportunities?

Ability to Deal with Tough Times

One fine morning you may get confused after a surprise mail from an employee on sexual harassment she faced from a senior executive in the office. It can be discrimination sometimes or dealing with an employee who skips work often.

No way you can avoid such difficult mails. All you can do is be prepared to face such situations and get expert support at the right time.

Executing Change Management

We live in times of fast-paced changes in every domain. And organisations are forced to carry out change management in their structure and functioning to ensure better efficiency as per the changing requirements.

The people in the HR crew take up the crucial task of ensuring a smooth change management process in the organisation. That itself is a skill you need to develop.

Problem Solving Skills

Finally, the last one, but not the least important, is problem-solving skills. You need to deal with people from different backgrounds. And everyone won’t get along with others very well in the office. Hence, the HR manager has to often put in work their problem-solving skills.

The increasing challenges faced by today’s organizations have led to a transformation in the role of HR. Today, HR is not only concerned with hiring, firing, and managing payroll; it is also related to maintaining a balance between the employer and employee, promoting positive work culture, training, and development of employees, as well as engaging and motivating them.

A career in this domain sure is fun – you get to meet new people from different cultures, interview them, train them, etc. However, the advent of technology and the internet has made it more prevalent than ever for HR professionals to stay up-to-date. And pursuing higher studies, again and again, is not an option, which is why several Edtech platforms are now offering updated online human resource certification courses. These online human resource certification courses can help you understand the nuances of human resources as well as its impact on organizations.

Also Read: What Role Do HR Certifications Play in Developing Long-Lasting Careers?

Impact of good human resource practices in an organization

  • Positive Behavior is Promoted

Keeping the employees happy and productive is and should be the main priority of HR and the organization. When employees are engaged and happy, they are productive, and when they are productive, organizational goals are met. So, positive behavior is directly proportional to achieving goals, which is why HR needs to maintain a healthy work culture around the organization.

This is where online human resource certification courses can lend a hand. These courses can expose you to the latest themes and trends in HR so you can choose the right path to keep your employees motivated and engaged.

  • Employees Develop

Satisfied employees are bliss for any organization.

Good HR practices satisfy employees and encourage them to contribute to a company’s success. Training, knowledge, and skills can increase a business’s competitive advantage. Effective organizations focus on this positive effect of HR by helping employees train, learn, and improve. These companies also provide resources for employee education to learn and use the knowledge to contribute to the organization’s growth.

  • A Flexible Workplace is Built

Good HR practices reflect a shift in demographics in the workplace. The new generation of workers, i.e., the millennials, expect different conditions than those of the older generation. The effects of good HR practices on these diverse workplaces relate to employer flexibility. Because organizations are looking to retain employees, they are ready to provide a flexible workplace, including the flexible design of work environments, assignments, schedules, the composition of work teams, accountability methods, communication formats, etc.

Wrapping Up!

Good HR practices do so much more than just keeping employees happy; they maximize employee performance and productivity. To learn in-depth about such practices, you can pursue credible online human resource certification courses. One such course you can pursue is the online executive course in HR by IIM Raipur. Offered on the Talentedge platform, the online executive course in HR by IIM Raipur lays a special focus on currents trends and skills required to ace the HR domain. So, rest assured, you’ll be signing up for an all-round knowledge and training.

More Information:

All About Building a Career in HRM

Impact of Technological Revolutions on HRM

Why is it Important to Study Human Resource Management?

How to grow your career in Human Resource Management in 2022?

What Future Does Human Resource Management Hold in today’s WFH era?

ashish sharma :